“Phenomenal speaker. Personable, informative and downright entertaining. I’d hire him back in a second.”

James Tella

NBC Universal


You CAN have it ALL in One Speaker!
Motivation + Customized Original Humor
+ Proven Practical Takeaways

“Outstanding presentation! Has our customers thinking differently. Easy executable steps made everyone there comfortable and intrigued. A simple plan that can help any size business become a gorilla in their marketplace.”

James McDonald

Keystone Automotive

“Brian is an engaging and entertaining speaker.
Timely and fun!”

MD Revolution

“Brian is a bastion of knowledge and an expert in all things Search and Social.”


“Very impressed with Brian’s content and ability to deliver an impactful message in a fun and interesting way. One of the leaders. We had a blast.”

Life Technologies / Thermo Fisher Scientific

“Brian not only knows his stuff… he’s also one of the funniest speakers I’ve ever seen.”

Wells Fargo

“Brian received rave reviews and definitely knows his stuff. If you’re looking for a speaker and want someone who is engaging, humorous and relates well with an audience, then Brian’s your guy! He’s also a pleasure to work with!”

Betsy Bailey

Professional Engineers of North Carolina

BRIAN CARTER: How SOCIAL MEDIA Has Changed Customer Service

Internationally bestselling author.
Award-winning expert.
One of the most sought-after keynote speakers in the world.
250,000+ online fans. 50,000+ students. Reaches 3 million+ people per year.

Considered a top influencer and thought-leader by LinkedIn, IBM, Social Media Examiner, Search Engine Land, Moz, and the Content Marketing Institute.
 Routinely sourced by the media including Bloomberg TV, The Wall Street Journal, Inc, Forbes, ABC News, Entrepreneur and The Huffington Post.

Keynotes and develops marketing programs for companies of all sizes, including top 50 companies in the Fortune 500 like NBC and Microsoft.
Helped reverse the reputation problems of a multi-billion dollar home furnishings company.
Helped a household-name brand discover that their best customers wasn’t who they thought it was.
 Pioneered industry-leading social media customer service best practices.


Brian understands that every event and audience is unique. He’ll customize his message, humor and takeaways for your event to fit your audience members, meet your goals and generate off-the-charts audience feedback!


  • The Like Economy: What Your Customers Love and How to Give It To Them
  • Hack Your Customer’s Brain: Magnetic Brands, Dazzled & Devoted Customers
  • Generation WHY NOT? How to Communicate and Serve The Big 3 Generations
  • ERUPTION! Easy Ways to Innovate & Bulletproof Your Brand
  • Babies, Zombies & Bacon: The Data About What Your Customers Want… That You’re Not Giving Them

“Brian Carter hit it out of the park today! He was the perfect choice for our members and all coaches, volleyball admins and staff.”

Briana Schunzel

Junior Volleyball Association

“I’m so glad you were our keynote. You were the perfect choice.”

Derrick Wheeler